Welcome to the Vidicode Partner Program, you'll find information and marketing tools, to help you sell and support Vidicode Products and Solutions for our mutual success.
|Voice Server Espero|
Have you ever been put on hold almost indefinitely not knowing how long it will take, or been transferred to the wrong department or person. Chances are in this day and age you can say yes to these questions and that you do not want this to happen with (potential) customers that try to reach your company.
The Vidicode IVR solution
People calling you will get a quick reaction, can be transferred to free employees, can leave personal voice mail messages and the system will provide them with information. This all of course only when, if and how YOU want this to happen.
Because the Espero is action driven, you can setup the system with the following parameters in mind: What number is the caller trying to reach and when does he do so.
The Espero is available in a desktop or 19" model:
Since the Voice Servers are directly related to the Vidicode Call Recorders it is possible to upgrade the units to also record telephone calls, making them the ideal tool for not only influencing and directing you telephone traffic, but allowing to monitor the quality too.